For years, St. John Providence Health System has provided compassionate care and customer service to patients and families throughout southeast Michigan. It’s what we’re here for. It’s what we were called to do. 

Today, we’re proud of our customer service heritage and want our patients and other customers to know how much we care. 

That’s why we developed CarePromises™ – a set of eight customer service promises based on what we’ve learned is most important to you. 

Everyone at St. John Providence Health System is adopting the CarePromises™ as their daily, standard practice. The promises are more than words on a piece of paper. They are pledges to our patients and to each other – and we take them very seriously. Why? Because when you need medical care, we know the little things matter. A smile. A soothing word. A helping hand. Whenever you need it. 

At St. John Providence Health System, we promise to show you how much we care – every day and in every interaction.

St. John Providence Health System is a network of eight hospitals, along with numerous medical and outpatient centers, in metro Detroit with Corporate Services located in Warren, MI.

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